How Does the Adjustable Knot Work?
The adjustable knot is simply a static knot through which the bracelet cords move. It pinches the bracelet cords together and keeps them firmly in place.
To open the adjustable knot simply pull apart on the two sets of double-silver (or gold) end beads. The bracelets cords will travel through the static knot and the circumference of the bracelet will increase.
To close the knot after putting the bracelet on your wrist simply pull apart on the two beads on the ends of the bracelet cords. The cords will travel through the static knot and the bracelet will close on your wrist.
Do you offer wholesale discounts?
Yes! I can create and offer custom pieces and lines at a wholesale discount. The details are as follows:
- The minimum order is 5 bracelets per order
- Any variety of size or design can be ordered
- The discounted cost is depends on the items you are interested in so please let me know what you like
- This is available to either online or brick and mortar retailer
- Each bracelet comes attached with an uncoated square tag with the JKW logo on the front and white space on the back
- Each bracelet is shipped with a cotton-padded gift box
I also offer a 20% discount to less frequent wholesale buyers such as those who wish to buy on a regular basis to award employees or other achievement based rewards. This is available to businesses only. Finally, I do offer a 10% one time discount on orders of 5 or more bracelets to wedding parties.
Some stones, such as lapis and malachite and other more expensive varieties, will result in a slightly higher cost. I will work with you in the design process and will help you in any way I can.
Can I return an item?
One of a Kind and Made to Fit Bracelets may be returned for a full refund minus shipping if I am notified within 2 weeks of receipt. Return shipping is the responsibility of the customer and any returns must be received within 30 days of the original purchase date.
Custom Bracelets (a bracelet designed by the customer in consultation with Jason) may be returned for a 75% refund minus shipping if I am notified within 2 weeks of receipt. Return shipping is the responsibility of the customer and any returns must be received by me within 30 days of the original purchase date. In any case the bracelet must be in new condition and not damaged. Insuring any return shipment is highly recommended.
How do you ship?
Each bracelet you order will be be shipped with a cotton-padded box and with a JKW label. If this is a gift a note on the back of the label if you wish. Your order will be shipped via USPS 1st Class Mail or Priority Mail depending on the number of bracelets ordered. If you wish a different carrier deliver your order please contact Jason to make arrangements. Once your order has shipped you will receive an email with the tracking information. You can always return to JKWalz.com and find tracking information in your account.
Can I expedite my order?
Yes, if needed I can expedite your order for an additional cost of $15. See THIS ITEM for more information. If, after you order, it turns out that I am out on a component of the bracelet you have ordered I will let you know ASAP.
When will my order ship?
If the item you ordered is in-stock it will ship within a few days. Items that are made to fit usually ship within one week. Sometimes I might need to order beads to complete your order which could potentially make the wait longer. But 95% of orders ship within 7 to 10 days.
Do you ever offer coupons or discounts?
Occasionally I will offer a coupon code for dollars off an order or a certain percentage off an order. This coupon may or may not apply to all available items. Coupons typically apply to in-stock items and items you design online yourself. They can never be applied to anything designed in consultation with me.